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Privacy Policy

Welcome to the DNA to Z Privacy Policy

This policy conforms to the Canadian Non-discrimination act (Bill S-201) which prohibits any person from requiring an individual to undergo a genetic test or disclose the results of a genetic test as a condition of providing goods or services to, entering into or continuing a contract or agreement with, or offering specific conditions in a contract or agreement with, the individual. Exceptions are provided for health care practitioners and researchers. The enactment provides individuals with other protections related to genetic testing and test results.

When you use DNA to Z genetic testing services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can manage your information and protect your privacy and security.

Privacy Policy
Effective date: Jan 1, 2019
When you share information with us, by contacting us through the Contact Form or by placing an order and uploading your raw dna data, we use that information to follow up on your DNA results
Your privacy matters to DNA to Z so whether you are new to DNA to Z or a long-time customer, please do take the time to get to know our practices – and if you have any questions contact us.
Information we collect
Information you give us like your name, email address, telephone number or credit card to store with your account.
Information we provide to you such as the DNA kit type, registration number and the DNA test results as issued by the lab.
Note that you can use a different name than yours to protect the privacy of your DNA test results.
Your DNA test results are not kept online.
Your personal data and DNA results will be kept in our system for 1 month only. However, you can request immediate deletion of your file after you get the DNA analysis results.
You are responsible for your own DNA data after we issue the test results.
Information we share:

Service Providers
We use other companies to help us provide the Services to you. As a result, these partner companies will have some of your information in their systems. Our partners are subject to contractual obligations governing data security and confidentiality consistent with this Privacy Statement and applicable laws.
These processing partners include our:
Laboratory partners;
DNA test shipping providers;
Payment processors;
Cloud services infrastructure providers;
Biological sample storage facilities;
Vendors that assist us in marketing; analytics, and fraud prevention.
Cookies and similar technologies
We have not installed cookies on our site. However, our partners such as Google and Bing use various technologies to collect and store information when you visit a DNA to Z web site, and this may include using cookies or similar technologies to identify your browser or device. They use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or DNA to Z features that may appear on other sites.
Information the they collect when you are signed in to DNA to Z are treated it as personal information.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
DNA to Z processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Transparency and choice
You may also set your browser to block all cookies, including cookies associated with our partners.
We do not keep your data online.
You can also order the test under a different name to protect your identity.
In case you make your DNA data available to your healthcare providers then you are solely responsible for your data.

Information we share
We do not share personal information with companies, organizations and individuals outside of DNA to Z.

If DNA to Z is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security
We work hard to protect DNA to Z and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to DNA to Z employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.